Succeeding at Challenging Conversations

Do you feel anxious, uncomfortable and reluctant when you think about...

  • Delivering difficult news
  • Confronting offensive or disrespecful behaviour
  • Dealing with poor performance
  • Saying 'no' to a client colleague or relative

If you answered yes to any of these questions then you are in excellent company.  Most of us run for cover when we need to step up to difficult conversations, yet our ability to handle these conversations well is one of the most important competencies we need to be effective, and to build trust and respect in our organizations and homes.

In this workshop you will learn news concepts and skills and be given a framework to prepare for and manage your most challenging conversations.  

   
From: Thursday March 04, 2010
To: Thursday March 04, 2010
Time: 09:00AM - 05:00PM PST
Where:

Coast Bastion Hotel
11 Bastion Street
Nanaimo, BC

   
Presented By: Diane A. Ross
   
Instructor(s): Diane A. Ross

 

Registration Info

Price Register by Thursday Feb 25, 2010 and Pay
$495.00 CDN - $395.00


HST applicable to event price.

 

Registration Contact:

Diane A. Ross
Diane Ross
Phone: (250) 716-6099

 

Additional Information

Who Should Attend:

The workshop is ideally suited to mid to senior level managers or those with supervisory roles. The skills and framework learned are beneficial to those at all levels in the organization and a diverse group of participants often creates the best learning envirnonment.   

 

Additional Info:

http://www.dianeisright.com